Services
Our Services
We are experts in branding. It’s the only thing we do. We have over 20 years of expertise in the industry and are known for building long-term, positive relationships with our clients. We never compromise and never cut corners because we are 100% focused on making sure your business grows by helping others.
What We Offer
All Time Response
Our frontline healthcare workers never rest, and neither do we. We provide quick response and 24/7 service to our clients whenever they need it.
Our helpline is always ready to handle your problems and complaints. Likewise, our service team is always ready when you need them most.
Best Service
We offer equipment repair and maintenance services for all our products including replacement parts and entire units, on-site repairs and return services for optimal performance. All our replacement units and parts are guaranteed to be genuine and our overall service is of the highest quality to ensure a smooth and complete customer experience.
Extension Service Contract
All purchased devices come with a free warranty period that includes a complete bi-annual machine maintenance schedule to ensure the equipment is in full operational condition.
Clients are offered optional extensions to our service contracts to ensure equipment is properly maintained for optimal use.
Online Webinar
With this new norm, we have provided online webinars to connect our partners as well as experts in the medical field with our customers so that they can communicate directly to know how to make the most of their devices and at the same time expand their knowledge base in their respective areas of specialization.
On-site Training
We always offer on-site training as part of the device purchase package so our customers are ready to use their new device.
Workshop
Dari waktu ke waktu, TransAid Solusi menyelenggarakan lokakarya agar kami dapat terus memberikan informasi terkini kepada pelanggan kami dengan berita dan informasi terkini dengan bertukar pandangan dan pertanyaan dengan para profesional yang memiliki pemikiran yang sama.